![]() ![]() Step 05) Now scroll to the bottom of the page and click on the link to download the update from the Microsoft Update Catalog: Step 04) That link will take me to the Microsoft page for the update as shown below: Step 03) Based on my build of Windows 10, I'm going to need update KB4058258 which I can access by clicking on the helpful link shown above. Step 02) Next, look up your version of Windows in Rockwell's free Tech Note HERE. NOTE: If you need help with either, see my previous article HERE. ![]() Step 01) The first step is to find which version of Windows you have, as well as which Windows updates are installed. If you're seeing a “Failed to show RSWho” error when trying use RSLinx Classic, it's likely a recent Microsoft Windows 10, 8, or 7 update is the cause.Īnd while you could remove the offending update, it's better to install the fix from Microsoft, which is what I'll show you how to do in today's article. ![]()
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